On Demand

A one-stop platform to facilitate every Off-Duty assignment in the country, we offer a world-class solution to law enforcement agencies AND every hiring party that is in need of police officers.

How It Works


Why Choose illuno


Simple & User-friendly Interface

illuno brings police departments and their communities together on a simple-to-use application. Hiring "Off-Duty" officers should not be a time/resource-consuming process for either the Department or the hiring party. We are able to bring all three parties together for each event: the Department, the hiring party, and the police officer.


Global Scalability

illuno's platform was built for boundless expansion, giving it the ability to provide for every metropolitan area in the United States and beyond. The inception of the platform was to be able to staff hundreds of officers at an NFL game with varying rates and skill levels of officers. We utilize an infinitely scalable cloud architecture to be able to facilitate any and every Off-Duty request. 

Cost Effective Tool

illuno was built to be the solution for every party involved. We understand that police departments are often understaffed and underfunded so we have committed to making illuno a no-cost solution for every department and every officer forever. We charge the hiring party a small percentage of the cost of the detail. As an added benefit to every department that we work with, we give back a percentage of everything that we make in their jurisdiction as a charitable donation at the end of the year.



illuno is a police services company that has developed a world class software to offer to Police Departments and its officers. illuno started in Western Washington as an "Off-Duty" staffing company called Prime Ops.

They staffed and scheduled "Off-Duty" officers by connecting various industries to the local Police Departments. Through the years of building relationships with local Departments, Prime Ops sought out a way to bring massive value to it's local Departments.


They developed illuno to offer Departments a cost-free solution that not only provides Departments with the best technology available, but also provides a full insurance policy for every officer on every job.


illuno has established itself as a police company first and is wholly committed to giving back to the Police community.



Department Services

illuno is a world class software for your department to administer your "Off-Duty" programs. Your Point of Contact can approve requests, staff your officers, manage the contract, receive payment and have access to real time data for your officers.

Officer Services

illuno will allow your police officers to accept jobs, submit timesheets, view their entire history of worked details and upload payment info if you wish them to receive payment directly. We also offer a liability insurance and accident policy for every officer on every job.

Venue Services

When you need dozens or even hundreds of officers for your event, illuno is your solution. We provide an online connection for you and your local Police Department(s). 

Contractor Services

illuno will allow any contractor in the country to request your officers for any job within your jurisdiction 24/7. You will not have to man the phone lines or leave customers on hold when your point of contact is on vacation.



What is an "Off-Duty" assignment?

An "Off-Duty" assignment is a job that a police officer works outside of the police department on his/her off time. This is typically a traffic control or security detail for any contractor ranging from a construction company to a sporting team/venue. Across the nation, police departments have many different names for this. These include but are not limited to, Off-Duty, Extra-Duty, Overtime, Secondary Employment, and Special Events.

Does illuno employ the officers that use the software?

No, we simply facilitate the 1099 relationship between the hiring party and the police officer. The police officers are not W-2 employees to us or the hiring party.

How does the payment process work?

illuno sends both estimates and invoices to the hiring party, accepts payment, and then disperses payment to the police officers, police department, or the city. The method of disbursement is solely dependent on the current policies in place for each police department and city.

What do you charge?

We use the same rates that the police department has, and just charge the hiring party a small percentage-based administrative fee on top of that.




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For any inquiries, questions or commendations, please call: 888-521-1554, Click to Request a Demo or fill out the following form:


1999 Bryan St Ste 900

Dallas TX 75201


Tel: 888-521-1554

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